Over the past few months, we’ve spent countless hours speaking with our customers, partners, and prospects CISOs, IT leaders, and security architects across industries.
And one thing kept coming up again and again: how much risk and opportunity now live inside the browser.
What started as technical deep-dives or product demos often turned into conversations about solving real-world security challenges faster, simpler, and without re-architecting entire infrastructures.
Little did we know just how many problems could be solved by deploying a secure browser or even a lightweight extension.
From SaaS protection to AI governance and remote access, the browser has quietly become the control plane for modern enterprise work.
Here are a few of the latest real-world scenarios we’ve helped customers secure all through the SURF Enterprise Browser and Extension.
1️⃣ Protecting Data in Salesforce + ChatGPT
The challenge:
A global SaaS company’s sales team relied on Salesforce and ChatGPT side-by-side often copying deal details and customer notes into prompts for quicker proposal writing.
It was efficient, but it also created a hidden data-exposure risk: sensitive CRM data entering public AI systems.
The SURF approach:
By deploying the SURF Extension, the organization activated inline DLP and PII masking, ensuring that sensitive data is automatically redacted before leaving the browser.
If a user tries to paste or type a protected field into ChatGPT, SURF blocks or redacts it instantly, locally, and without sending data to any external service.
The outcome:
✅ Zero data leakage to AI models
✅ Continuous compliance with data-handling rules
✅ AI productivity without compromise
“We didn’t need to stop our teams from using AI we just needed to make it safe. SURF gave us that balance.” IT Director, SaaS Company
2️⃣ Preventing Uploads to Unsanctioned AI Tools
The challenge:
A marketing department embraced AI design tools to accelerate creativity, but many were unapproved and opaque about data usage.
Brand assets, prototypes, and confidential visuals were being uploaded to public AI engines without oversight.
The SURF approach:
SURF enabled real-time browser controls that block uploads to unsanctioned AI platforms while still allowing approved tools.
Browser telemetry gave IT full visibility into AI usage, uploads, and attempted data transfers all without slowing down the creative workflow.
The outcome:
✅ Shadow AI eliminated
✅ Creative freedom preserved
✅ Clear visibility for IT and compliance teams
3️⃣ Watermarking Browser Sessions for Contractors
The challenge:
A healthcare organization depended on external contractors to access patient systems via the web.
Even with MFA and VPNs, screenshots and screen sharing remained untraceable risks.
The SURF approach:
SURF’s dynamic, identity-based watermarking embedded each user’s name, Email, and timestamp directly onto the browser session.
It acts as both deterrent and forensic marker, ensuring accountability without friction.
The outcome:
✅ Visible deterrence for data misuse
✅ Forensic traceability per user
✅ Compliance with HIPAA-grade standards
4️⃣ Secured RDP and SSH Over HTTPS With Built-In DLP and Session Recording
The challenge:
A financial services organization needed to grant secure remote access to servers for admins and contractors traditionally done via VPNs or PAM tools.
They wanted browser-based simplicity without sacrificing visibility or control.
The SURF approach:
SURF delivered agentless RDP and SSH directly inside the browser, over HTTPS, protected by integrated DLP and session recording.
All clipboard actions, file transfers, and sensitive content exposure are monitored and logged.
Every remote session can be recorded in full for compliance and replay, giving SOC teams unmatched visibility.
The outcome:
✅ Secure, agentless access to servers
✅ Inline DLP enforcement across RDP/SSH
✅ Complete session recording for audit and investigations
✅ VPN-free, browser-native experience
“SURF replaced our remote-access gateway and added something we never had before DLP and session recording, right in the browser.” Head of Infrastructure, Financial Services
From SaaS to Servers One Secure Browser
These customer stories all point to a simple truth:
Security doesn’t need more complexity it needs to move closer to where work actually happens.
With the SURF Enterprise Browser and Extension, organizations can:
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Protect data across SaaS, GenAI, and internal apps
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Enforce DLP and PII masking in real time
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Watermark sessions for identity-based accountability
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Secure RDP and SSH access over HTTPS with built-in recording
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Provide full browser telemetry for SOC visibility
SURF gives enterprises a single security layer for every browser session on any device, anywhere.
The browser is the new endpoint.
SURF makes it secure, visible, and enterprise-ready.
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