Surf Security Resources

How SURF Enterprise Browser Secures NHI Like AI Agents and Bots

Written by Mishel Mejibovski | Apr 22, 2025 3:01:05 PM

As AI agents, scripts, and bots become essential in enterprise workflows, SURF helps you gain visibility and control over every browser-based session — human or not.

In today’s enterprise landscape, automation is everywhere. AI agents populate dashboards, bots handle routine workflows, and RPA scripts interact with critical web apps. These Non-Human Identities (NHIs) — digital actors that mimic human behavior through browsers — are accelerating productivity like never before.

But here’s the challenge: these NHIs often operate in the shadows.Traditional identity and endpoint tools weren’t built to track AI agents or scripts acting through a browser — leaving a growing blind spot in enterprise environments. These agents can log into SaaS tools, extract data, and trigger actions — all without clear oversight.

This is where SURF Security’s Enterprise Browser and Extension comes in — offering powerful visibility and control over every browser session, whether human or not.

How SURF Helps You Manage and Secure NHIs

🔍 1. Full Visibility into AI Agent Activity

SURF detects and logs every browser session — even those initiated by headless browsers, automation scripts, or AI agents. By analyzing behavior patterns and session metadata, SURF provides clear insights into who (or what) is accessing your business apps.

💡 Example: An AI agent accessing a CRM for data extraction is fully visible in the SURF dashboard — including time, actions taken, and accessed endpoints.

🛑 2. Real-Time Session Control and Blocking

With SURF, admins can instantly terminate or block any session, including those generated by NHIs. If an AI agent behaves unexpectedly or outside policy, you can stop it immediately.

🔐 Example: A script accessing finance dashboards outside of approved hours can be automatically blocked or flagged for review.

🔑 3. Secure Token Management

SURF offers deep control over browser session tokens. Admins can view, revoke, or rotate tokens tied to NHI sessions — preventing unauthorized reuse or token-based persistence.

🔁 Example: A token used by an automated testing bot can be invalidated immediately after its job is done, reducing attack surface.

🧩 4. Tailored Browser Policies for NHIs

Apply dedicated security policies to NHI traffic: restrict domains, block downloads, enforce read-only access, or run sessions in sandboxed environments.

🧠 Example: A procurement AI assistant can be locked to specific URLs and prevented from posting data externally or modifying settings.

📋 5. Audit Trails for Every Digital Actor

SURF logs every action taken in the browser — by both humans and bots — providing a tamper-proof audit trail that’s essential for compliance, incident response, and forensic analysis.

📊 Example: A compliance team can review all actions taken by a KYC-processing AI agent during an audit window.

Why It Matters

By 2026, it’s expected that over 40% of digital interactions in enterprises will be driven by non-human identities. Without proper oversight, these agents become invisible risks — capable of data exfiltration, privilege misuse, or policy violations. SURF makes NHIs observable, manageable, and secure.

With the SURF Enterprise Browser, security teams gain unified control over every identity that touches the browser — not just the ones with usernames.

Ready to Bring Your NHIs Into the Light?

Let SURF help you secure every browser interaction — whether it comes from an employee, a script, or an AI agent.

👉 Request a demo or learn how SURF Security empowers enterprises to embrace automation without losing control.